Payments policy

How payment works

This website has no checkout and collects no payment. When you send us your order on WhatsApp, we confirm the items, the total and the delivery charge with you. Only then do we share how to pay: by UPI, by bank transfer, or by a secure payment link from a payment provider.

Payment links

If you pay through a payment link, your payment is processed by that payment provider (for example Razorpay) on its own secure page, under its own terms and privacy policy. Your card or bank details go to the provider, not to us; we only receive confirmation that the payment was made.

Keeping you safe

• Payments are only ever requested from our own number, +91 72001 87285, in the chat where you placed your order.
• We will never ask you for your card number, CVV, OTP, UPI PIN or net-banking password, by message, call or email.
• If anyone asks you for these in our name, do not share them, and let us know.

Prices and charges

All prices are in Indian Rupees (INR). The price you pay is the price of the coffee plus the delivery charge we confirm with you. We do not add any other fee. Any charge your own bank or payment app makes is between you and them.

Failed or duplicate payments

If money leaves your account but we have not received it, or you are charged twice, message us with the payment reference. We will check it with you, and any amount we have received in error is refunded as described in our cancellation and refund policy, within 7 working days of confirming it.